Support


The focus at CM Solutions, Inc. is Customer Satisfaction.  This focus is driven by unparalleled support by all departments.  At any time, we openly ask all of our customers to contact any member of management for comments, changes, or concerns.  CM Solutions strives for an excellent, long-term supplier-customer relationship.  Developed supplier-customer relationships drive better product development, changes, cost improvement actions, product quality, and communication.

 

How can CM Solutions support your product?


Program Management

  • Single point of contact for customer interface
  • Project start-up management
  • Purchase Order management
  • Engineering Change Orders (ECO)
  • Inventory Management
  • Production scheduling
  • Costing & Quotes
  • Production Kit Releases

Purchasing/Materials

  • In-house stores
  • Bonded inventory at suppliers
  • Online systems with vendors
  • MRP share with vendors
  • Consigned and Purchased material management

 

Quality

  • ISO 9001:2015 Certified
  • Incoming Quality Assurance
  • Segregated MRB containment
  • Statistical Process Controls (SPC)
  • Process & System auditing
  • Final Quality Assurance (FQA)
  • RMA processing 

Engineering

  • Design for Manufacturability (DFM) reporting
  • In-house PCB panelization
  • Leaded & Lead-Free process creation
  • Quick-turn stencil procurement
  • Production equipment programming
  • Process instruction generation

Test & Verification

  • Agilent 3070 In-Circuit Test (ICT) Platform
  • In-house ICT test development
  • Functional Test Capabilities
  • Faraday cage for RF testing
  • X-Ray capabilities
  • Automatic Optical Inspection (AOI)